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Tools are bought in an afternoon. The judgment to use them is built, and it is built per role: the person who signs doesn't need what the person who specifies needs, and neither needs what the person answering an auditor does.
Most teams have already used an assistant. What's missing is rarely how to write a prompt: it's knowing when the output is good enough, when to stop it, what must never be sent to a model, and who answers if it goes wrong. That doesn't transfer in a two-hour session, and an attendance certificate doesn't prove it.
A responsible-use policy sitting in a shared document isn't training. It's the intention to provide it.
Standalone training is forgotten and training without context is never applied. So the usual answer isn't picking one, but combining them around a case the team actually has in front of them.
The catalogue itinerary, for teams that need common ground before touching anything. It is the closest thing to a course, and it is what delivers least on its own.
The part that actually moves the needle. While something is being installed, the client's team works alongside ours on their own cases, their own data and their own constraints.
Short format to unblock one specific group: a committee that has to decide, a legal team facing a new obligation, an area that doesn't know where to start.
This table is the skeleton of the plan. It isn't a syllabus: it is what each role must be able to do by the end, and what proves it. The concrete content comes from your systems and your cases.
| Role | Has to be able to | Proven by |
|---|---|---|
| Executive committee | Ask what needs asking: which AI systems we use, which risk category they fall into, who can stop them and on what evidence. | Minutes where those questions are on the record, with the name of who answers each one. |
| Legal and compliance | Turn a regulatory obligation into a requirement an engineering team can implement, and recognise when a technical answer doesn't cover the obligation. | The system inventory mapped to its risk category, and vendor contracts reviewed against it. |
| People | Design and evidence AI training for staff who use or oversee it, proportional to their role. | A record with date, content and attendees. Not a policy: the record that it was delivered. |
| Product and business | Specify a case precisely enough to be built and evaluated, and decide when an output is good enough. | Specifications with acceptance criteria and a metric agreed before starting. |
| Engineering | Work with coding agents without lowering the bar: specify, review someone else's output, and catch the subtle failure the model misses. | Reviews where real defects get caught, and tests shipped alongside what was generated. |
| Operations and support | Live with a system that is right almost always: recognise the rare case, escalate it, and refuse a plausible answer as good enough. | Escalation routes actually used, and cases returned with a reason. |
There is no briefcase of sample material. What we put in front of a team is the same material that is published and signed, and that you can read right now without talking to anyone.
Sector reports and executive briefings, each with its author and its sources. They are the pre-reading behind almost any session.
Six questions and a radar by area. Used to open a conversation with a committee: it shows where the imbalance is before anyone argues about it.
A step guide with the official sources, to work from the binding text rather than third-party summaries.
So a room stops arguing about words. More useful than it sounds in the first sessions.
How software is built and maintained with agents without losing control. The reference material for engineering training.
Our public knowledge base connected to Claude, ChatGPT or Cursor, no API key, read-only. A team can ask it instead of searching the web.
All of the above is public and free. If any of it solves your problem without hiring us, better.
A training plan written before knowing where the imbalance sits is a course catalogue. That's why the first step isn't training.
What is used today — including what is used without permission —, who decides, and which obligations already apply to you. The output is a map, not a note.
On that map, what each role must be able to do and the real distance to get there. This is where you decide what doesn't need training at all.
Sessions are built on a live case of yours. By the end there is something that works, not an exercise.
A record of what was delivered, to whom and when, and what each team can now do. It is what you will be asked for, and the first thing missing when they ask.
Counting people trained measures what you spent, not what changed. What gets looked at is whether the work is done differently, and whether there is something to show when an outsider asks.
Tell us which teams will use it and what you already have running. The map comes out of that, and the plan out of the map.
Talk to the team