At SEARCH ENGINE BUSINESS SL we aspire to excellence in all our activities through an Integrated Management System that ensures quality, information security, environmental sustainability, occupational health and safety, and continuous improvement of our services.

1. Quality Policy

We are committed to:

• Delivering high-value and reliable services that meet or exceed our customers’ expectations
• Continuously improving processes, methodologies, and results
• Fostering a culture of innovation and operational excellence
• Ensuring customer satisfaction through effective communication and agile support

2. Information Security Policy

We are committed to:

• Protecting the confidentiality, integrity, and availability of all information managed
• Implementing technical and organizational controls appropriate to risks and regulatory frameworks (ISO 27001, ENS)
• Complying with data protection and privacy legislation
• Maintaining business continuity and disaster recovery plans
• Promoting continuous training and awareness in digital security

3. Environmental Policy

We strive to:

• Minimize environmental impact through efficient use of resources and energy
• Promote sustainable practices in all our operations and value chain
• Comply with applicable environmental legislation and commitments
• Encourage reduction, reuse, and recycling of materials and waste
• Raise awareness among employees and collaborators about environmental protection

4. Occupational Health and Safety

We are committed to:

• Preventing injuries, damage, and deterioration of health among our employees and collaborators
• Identifying, assessing, and controlling occupational risks, ensuring safe and healthy working conditions
• Complying with occupational risk prevention legislation and other requirements subscribed by the organization
• Fostering consultation and active participation of workers in all aspects related to health and safety
• Providing adequate training, information, and resources to perform tasks safely
• Promoting a preventive culture based on continuous improvement and workplace well-being

5. Continuous Improvement

Our organization is committed to:

• Periodically reviewing and optimizing the Integrated Management System
• Establishing measurable objectives and monitoring key performance indicators
• Fostering active participation of personnel in improvement initiatives
• Conducting internal audits and management reviews focused on system effectiveness
• Learning from incidents and implementing preventive and corrective actions

6. Compliance and Ethics

We maintain:

• Strict adherence to applicable legislation and regulations in all our areas of activity
• Ethical and responsible practices with our customers, employees, and suppliers
• Transparency and honesty in communication with stakeholders
• Zero tolerance for corruption, fraud, or any unethical conduct

This Integrated Policy is reviewed annually and communicated to all employees and relevant stakeholders. For questions or concerns, please contact info@thinkia.com.